Q: Where are spare parts located?
A: Our spares stores are located in multiple, strategic sites across the world (China, Japan, Taiwan, Americas, Germany, England, and Singapore). This allows us to consistently deliver the right parts, at the right time, to and from the right locations.
Q: Why should we buy spare parts from Oxford Instruments?
A: We only offer genuine spare parts because we know that third party and counterfeit parts can compromise system and process performance. Using third party or counterfeit parts will also invalidate your warranty.
Q: How are you managing the ongoing global supply chain problems?
A: We have implemented a proactive spare parts management strategy aimed at mitigating or countering the effects of prevailing global supply chain challenges. This includes constantly sourcing and trialling suitable and genuine alternative component parts.
Find out more about Oxford Instruments Plasma Technology's Spare Parts on the page.