Part of the Oxford Instruments Group
Warranty Options

Oxford Instruments is committed to providing comprehensive, flexible and reliable global customer support

We offer 3 options of warranty for your peace of mind; Standard, Comprehensive and Total Care Warranty.

Standard Comprehensive Care Total Care
12 months duration from acceptance of the tool at site or shipment date plus 90 days All Standard Care options plus: All Total Care options plus:
Helpdesk and Team Viewer support Extended hours helpdesk and Team Viewer support 24/7 helpdesk and Team Viewer support with a 4h response time
Replacement or repair of Oxford Instruments & Original Equipment Manufacturer (OEM) parts Agreed critical spares within 5 working days Plus provision ofconsumables
Log Viewer software (only available on X20) Plasma Help Lightning – merged reality application Engineer on site guaranteed within 2 days 

For full warranty options please download our brochure:

Warranty Options
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